> For the complete documentation index, see [llms.txt](https://docs.jakarto.com/guide-data-downloader/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.jakarto.com/guide-data-downloader/en/prerequisites-and-access/requirement-for-an-approved-user-account.md).

# Requirement for an Approved User Account

Access to the **Jakarto Data Downloader** requires an **active subscription to the Jakarto platform**.

It is possible to **request access via the contact form** available on the [Jakarto platform homepage](https://solutions.jakarto.com/) or [on the Jakarto website](https://www.jakarto.com/en/contact).

## Credits Required for Download

Downloading files requires credits (1 credit per point cloud). If you do not have enough credits, the download buttons are disabled and a message is shown. You can replenish credits from the sidebar using the purchase dialog.