# Requirement for an Approved User Account

Access to the **Jakarto Data Downloader** requires an **active subscription to the Jakarto platform**.

It is possible to **request access via the contact form** available on the [Jakarto platform homepage](https://solutions.jakarto.com/) or [on the Jakarto website](https://www.jakarto.com/en/contact).

## Credits Required for Download

Downloading files requires credits (1 credit per point cloud). If you do not have enough credits, the download buttons are disabled and a message is shown. You can replenish credits from the sidebar using the purchase dialog.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.jakarto.com/guide-data-downloader/en/prerequisites-and-access/requirement-for-an-approved-user-account.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.